help • 4 Telephoning with SwyxIt! - First Steps • Connecting two subscribers to one another
4.7 Connecting two subscribers to one another
You are connected with two subscribers simultaneously. While you are talking to one of the subscribers, the other is on hold. This subscriber will hear music on hold. You can now connect these two subscribers to each other.
Example:
You are talking to Subscriber A on Line1. Line1 has a connection on hold with Subscriber B. You connect Subscriber A with Subscriber B. You are talking to Subscriber A on Line2. Line2 has a connection on hold with Subscriber B. You connect Subscriber A with Subscriber B. Then both of your lines are free again (inactive).
To connect two subscribers
You are having a telephone conversation with a subscriber. You want to connect this subscriber with a further subscriber, whom you have put on "Hold" on another line.
1 Use Drag & Drop to move the active line to the line on hold.
*The subscribers are now connected to one another. Both lines become idle.
Or
1 Click on the Transfer button .
2 Click on the displayed line key in the pop-up window.
*The subscribers are now connected to one another. Both lines become idle.
* 
When you directly connect subscribers, you may still charged, even though you are no longer involved in their telephone call. These will only occur on your side if you set up one or both of the connections. If, for example, Subscriber A called you and you called Subscriber B to inquire about something, you will only be charged for the connection to Subscriber B. No costs will be charged if you are called by both Subscriber A and Subscriber B. However, if you have called both subscribers, you will be charged for both connections.