12.2 SwyxIt! and Microsoft Outlook
With Outlook, you can use SwyxIt! not only as a dialing aid but also to identify incoming calls. If the number of the incoming call can be identified in the Outlook Contacts, the assigned name will be displayed during the ringing, and it will be added to the Caller List and the Redial List. In doing so, SwyxIt! searches all of the contact folders which are available to you (12.3 Name Resolution From Outlook Contacts).
Outlook Contacts
Furthermore, you can indicate in your Outlook that the corresponding contact from your Outlook Contacts should be opened automatically. The Outlook folders to be used can be selected in the Outlook configuration. Depending on the type of call (internal or external), a differentiation will be made between:
*the display of only those contacts for callers which are already recorded in Outlook – Contacts or
*the display of one contact for every caller, which means creating a new contact if necessary.
Journal entries
You can also customize the journal functionality as you like. In this case, a differentiation is made between incoming and outgoing calls.
*The behavior when incoming calls are received depends on whether it is an internal call or an external call. Here you can define whether a journal entry should only be created or whether it should also be displayed.
*You can define whether you want to create a Journal entry for incoming calls and if you want it to be displayed directly.
*The behavior in the case of outgoing calls can be configured for calls made from Outlook Contacts and for calls made from other applications. Depending on whether the calls were successful or not, you can indicate whether journal entries should only be created or also displayed.
 
It is only possible to associate the number of an incoming call to an Outlook-Contact if Outlook has already been started.