Administrators in SwyxWare for DataCenter and SwyxON

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9.3.1 Administrators in SwyxWare for DataCenter and SwyxON

In SwyxWare for DataCenter and SwyxON, a general distinction is made between the provider and reseller or partner level on the one hand as well as the customer's won administrators on the other hand.

Providers and Resellers/Partners

These administrators configure SwyxWare for DataCenter or SwyxON for all customers. The following specific administration levels arise:

Administration profile	Solution	Description
System Administrator	SwyxWare for DataCenter	These administrators have unrestricted access to SwyxWare for DataCenter. The target group is the administrators of the provider or the reseller. Local administrators of the Windows Server always have the rights of a SwyxWare for DataCenter administrator. Further Windows user accounts can be added. These administrators also have the right to assign administration profiles to other users.
Backoffice Administrator	SwyxWare for DataCenter	These administrators have all the necessary rights for configuring SwyxWare for DataCenter. Above all, these administrators can create or alter feature profiles. The only exception is the configuration of users and groups.
Reseller Administrator	SwyxWare for DataCenter	This administrator profile is provided specifically for resellers. It allows complete configuration of a SwyxServer. The only exception is the configuration of trunks and trunk groups.
Reseller Administrator Limited	SwyxWare for DataCenter	This administrator profile differs from the "Reseller Administrator" profile in the following aspects: - no permission for configuring CDRs - restricted permission for configuring trunk recordings - restricted permission for configuring trunk group profiles - permission for configuring trunk number signalling

For more information on provider and partner administrators in SwyxON see help.enreach.com/swyxon/1.00/Partner/Swyx/en-US/index.html#context/help/admin_profiles_$.

Customers

Customer level administrators are entered by the provider or reseller or partner, providing the customer the opportunity to administrate his telephone system himself.

The following specific options arise:

Administration profile	Solution	Description
Advanced UC Tenant Administrator	SwyxON	These administrators manage their UC tenant as well as the objects created on it, including trunk groups and trunks.
UC Tenant Administrator	SwyxON	These administrators manage their UC tenant as well as the objects created on it, excluding trunk groups and trunks.
Customer Administrator (Customer Administrator)	SwyxWare for DataCenter	This administrator has the maximum possible rights for a customer. He can undertake all necessary configurations for his front end server. The only exceptions here are the trunks and trunk groups, and the feature profiles.
User Administrator (User Administrator)	SwyxWare for DataCenter	This administrator can change all properties of users and groups. These rights are typically needed by an administrator who is not meant to change the system configuration.
Call Status Operator (Call Status Operator)	SwyxWare for DataCenter	This administrator can see the current call status in the administration, e.g. whether any calls are currently made. This option is of interest to an administrator who e.g. wants to suspend the computer, and can thus find out whether calls are still in progress.
Phonebook Operator (Phonebook Operator: Editing the global phonebook)	SwyxWare for DataCenter SwyxON	With this right, you can only edit the global phonebook, e. g. add or change important phone numbers for the whole company.

Granting of rights

Dependent on his own position within the rights hierarchy, an administrator can assign administration rights himself. Please see the following table for details:

Own administrator profile	Solution	Assignable profiles
Advanced UC Tenant Administrator	SwyxON	Advanced UC Tenant Administrator UC Tenant Administrator Phonebook Operator
UC Tenant Administrator	SwyxON	UC Tenant Administrator Phonebook Operator
System Administrator	SwyxWare for DataCenter	All profiles: System Administrator Backoffice Administrator Reseller Administrator* Customer Administrator User Administrator User Operator Call Status Operator Phonebook Operator
Backoffice Administrator	SwyxWare for DataCenter	No profile, since this administrator cannot change any users or groups
Reseller Administrator	SwyxWare for DataCenter	Reseller Administrator Reseller Administrator Limited Customer Administrator User Administrator User Operator Call Status Operator Phonebook Operator
Customer Administrator	SwyxWare for DataCenter	Customer Administrator User Administrator User Operator Call Status Operator Phonebook Operator
User Administrator	SwyxWare for DataCenter	User Administrator User Operator Call Status Operator Phonebook Operator
User Operator Call Status Operator Phonebook Operator No Administrator	SwyxWare for DataCenter	No profile, since this administrator cannot change any users or groups
Phonebook Operator No Administrator	SwyxON	No profile, since this administrator cannot change any users or groups