Modify Rule

• 2 Call Routing • Editing the Rule Book • Modify Rule

2.3.6 Modify Rule

Changes to existing user rules must be made with the program used to create the rule. I.e. User rules, which are marked with a

, are edited using the Rule Wizard. The Rule Wizard will guide you through various steps (situations, calls, times, exceptions, actions), which are required when modifying a user rule. User rules, which are marked with a

are edited using the Graphical Script Editor. .

System rules

cannot be altered. It is only possible to change the parameters, e.g. the number to which the call should be redirected.

This is how you change the parameters of a system rule

This is how you modify a user rule

1 In the window, click on the rule you want located under "use the following Rules in this order".

The contents of the rule will be shown under “Description: This rule will be used…”.

2 Click on "Modify".

The window of the corresponding editing program appears.

Double-clicking a rule will also call the appropriate editing program.

In order to edit parameters of System Rules, see 2.7 System Rules.