You receive an incoming call while busy. You can let Shomi answer the call and ask what the calling reason is to decide whether you want to take it or forward it, e.g. to a colleague or to your voicemail.
If somebody calls with a suppressed or unknown number, let Shomi answer the call, and learn who and why you are being called. This way you can sort out spam calls.
To let Shomi answer a call
You receive an incoming call.
1 Click on .
The Shomi dialogue appears.
2 Click on YES, PLEASE.
Shomi answers the call and asks the caller about the intention of the call.
The caller can now provide their name and intent.
Shomi analyses the callers description and transcribes it into a text message for you.
The call will be put on hold, for you to decide what to do.
You have multiple options:
3 To forward the call to a colleague or number, click on .