help • 2 Enreach Contact Desktop • User interface • Chat
2.4.5 Chat
To open the chat, click on . In the chat you can send messages, start calls and send Enreach Meetings invitations. Web pages shared in Enreach Contact Desktop are displayed as links, shared locations are displayed with Google Maps recognition.
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All your messages are also available via Enreach Contact Mobile.
 
Search bar
In the search bar you can search for chats with specific contacts. The search query is remembered when you navigate between the tabs.
You can filter the entries according to various criteria.
*Activate to show chats that you have pinned.
*Activate to show single chats or activate to show group chats.
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If you have pinned chats, they are displayed at the top. The remaining chats are listed below according to their topicality.
 
Single Chats
In a single chat, you exchange messages with one participant.
When you receive a chat message, you will get a notification.
To start a single chat
1 Click on .
2 In the search bar, enter the name of the contact you want to start a chat with.
3 Click on the respective Contact.
*The chat window opens.
4 Enter your message in the message box.
5 Click on .
*Your message is sent to the respective contact.
To start a call from a single chat
1 Click on .
*The chat participant is called.
To expand the options for a Single Chat
1 Move the mouse over a chat.
2 Click on .
*The options for the chat will open.
3 Click an icon to perform an action.
*Click on to call the subscriber.
*Click on to send an invitation to Enreach Meetings.
*Click on to open the chat.
*Click to delete the chat.
*Click on to pin the chat or on to unpin the chat.
*Click on to mute the chat or on to unmute and receive notifications in this chat.
Group Chats
In a group chat you exchange messages with several participants. When you receive a message in a group chat, you will get a notification.
To start a new group chat
1 Click on and then on .
2 Use the filter function and select the contacts you want to start a group chat with.
3 Click on OK.
4 Enter the group chats name.
5 Click on OK.
*The group chat is created and you can send messages to the participants.
To expand the options for a group chat
1 Move the mouse over a group chat.
2 Click on .
*The options for the chat will open.
3 Click an icon to perform an action.
*Click on to send a Enreach Meetings invitation to the members of the group chat.
*Click on to open the chat.
*Click on to delete the chat, if applicable. You must be the administrator of the group chat to be able to delete it.
*Click on to pin the chat or on to unpin the chat.
*Click on to mute the chat or on to unmute and receive notifications in this chat.
*Click on to view the group chat information and edit the group chat, if applicable.
To edit a group chat
1 In an group chat, click on .
*The name and members of the group chat are displayed.
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You can edit the group chat only if you are the administrator of the group chat and have created the group.
 
2 Click on Edit.
*You can change the name of the group chat, add members and delete members .
3 Click on OK.
*Your settings are saved.
Enreach Meetings Invitations
You can send invitations to Enreach Meetings to participants of a single or group chat.
To invite chat participants to Enreach Meetings
1 In a single or group chat, click on .
*The invitation is sent.
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An invitation to Enreach Meetings expires after 15 minutes.
 
For further information on Enreach Meetings see 6 Enreach Meetings.
Sharing files
You can share images, videos and files with your colleagues.
To share files
1 In a single or group chat, click on .
2 Select the file you want to share.
3 Click on Open.
*The file is sent to the respective contact(s).
Editing and deleting messages
You can edit or delete your own messages.
To edit or delete a message
1 Move the mouse over a message in a single or group chat.
2 Click on .
*You can edit or delete your message.
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Sent files can also be deleted in this way.