help | 2 Enreach Contact Desktop | Context menu options | Panels
Panels
You can select, which panels you want to open besides your Enreach Contact Desktop window. You can drag and drop the windows to the desired position on the screen and you can scale the windows.
*Show all
*Online (Show colleagues who are online)
*Favorites
*Colleagues (only for SWITCHBOARD users)
*My queues
*Queue Login
* 
To open the panel "Colleagues" you need a valid license for the SWITCHBOARD option. SWTCHBOARD can optionally be added to Enreach Contact Desktop as an add-on.
 
How to open Panels 
1 Right-click on the Enreach Contact Desktop icon in the notification area of your Windows PC or
click on the Enreach Contact Desktop icon in the menu bar of your Mac.
*The Enreach Contact Desktop context menu opens.
2 Select Panels.
3 Click on the panel you want to open.
*The panel opens.