4.2 Transferring Calls
With Enreach Contact Desktop you can easily transfer an incoming or answered call to another contact or to another device.
To transfer an active call to another contact
1 During a call, click on
.
The contact selection menu appears.
2 Click on Transfer to transfer the call without consultation or click on Consult to start a consultation call.
In any case a menu for contact selection appears.
You can choose whether to select a contact from your phonebook or from your colleague list.
3 Click
next to the search bar to display your phonebook.
Click
next to the search bar to view your list of colleagues.
4 Click on the respective contact.
If you have decided to consult, the first subscriber is put on hold and you can call and consult with the other subscriber.
5 Click on
to switch between parties.
7 Click on Transfer to connect the participants with each other.
or
8 Click on Conference to start a conference with both participants.
To transfer an active call to one of your devices
1 During a call, click on
.
2 Select the device to which you want to forward the call from the list displayed.
The selected device rings.
3 Answer the call on the device.
You can continue the call.
