3.2 Notifications panel
When you receive notifications, they are displayed in the notifications panel. There you can also set your preferences and manage notifications.
A red dot on the notification icon indicates that you have unread notifications. Clicking on a notification opens it in the respective inbox.
To open the notification panel
A pop-up window will open with all received notifications and the following options:Set settings for notifications Click the icon to configure the settings for notifications, see Notifications settings. | |
Turn on notifications Click the icon to change this setting. The icon changes to and the notifications in the notification panel are turned off. | |
Show unread notifications only Click the icon to change this setting. The icon changes to and all notifications in the notification panel are displayed. | |
 Mark all read | Mark all notifications as “read” Click the button to mark all notifications as "read". This action cannot be undone. |
By default, only new or unread notifications are displayed when you open the notifications panel. If you have no unread notifications, the You're all caught up notice will show under the icons. You can click or to switch between read and unread notifications.
Notifications are displayed in the notification panel with the date and time and the bot to which the notification is referring. The icon indicates the type of notification.
Escalation, new message or assignment | |
Mention in team chat |
To manage notifications
The notifications panel opens.All notifications are displayed.The notification is unread. Click the icon to mark the notification as "read". | |
The notification was read. Click the icon to mark the notification as "unread". | |
Delete notification Click the icon to delete the notification. |