help | 6 Using Studio Inbox | Joining and leaving a conversation
6.3 Joining and leaving a conversation
When a conversation is assigned to you, you can either take it yourself, leave to reassign it or close it.
To take a conversation 
1 Click on the Assigned or Mine folder.
*All conversations in the selected folder are displayed.
2 Click on the conversation you want to take.
3 Click the Join button.
*You join the conversation and more options are available in the input bar.
To leave a conversation 
1 Click on the Assigned or Mine folder.
*All conversations in the selected folder are displayed.
2 Click on the conversation you want to leave.
3 Click the Leave button.
*You leave the conversation and can reassign it to a colleague or close it if you want to continue handling it.