help | 6 Using Studio Inbox | Sending messages
6.4 Sending messages
When you receive a message, you can use the input bar to type your response.
There are icons at the bottom of the input bar that provide additional options when writing your message. You can:
*show formatting tools
*send a picture
*send a file
*send a template
*activate the team chat
*use canned responses
To show the formatting tools 
1 Click on .
*The formatting tools are displayed above the input field and can be used.
To send an image 
1 Click on .
2 Select an image from your computer and click Open.
or
2 Copy and paste an image (also with Ctrl+V on Windows and cmd+V on Mac).
3 Click on .
*The image is sent.
To send a file 
1 Click on .
2 Select a file from your computer and click Open.
3 Click on .
*The file is sent.
* 
You can also drag and drop files and images from the file manager into the input bar.
Before sending, you can check the files and remove unwanted files by clicking the X button.
 
To send an template 
You can send a template. This feature is only available for WhatsApp conversations.
1 Click on .
2 Select a template from the drop-down list.
3 Click on .
*The template is sent.