help • 9 Starting and receiving phone calls • Starting and ending calls • Options during a call
9.1.1 Options during a call
During an active call, you have a variety of options.
To put a call on hold
1 During an active call, tap to put the call on hold.
*The hold icon changes to and the call is put on hold. Your call partner is listening to music on hold.
2 To reactivate the call, tap the hold icon again.
To mute your microphone
1 During an active call, tap to mute your microphone.
*The mute icon changes to and the person you are talking to can no longer hear you. Tap the button again to unmute.
2 To reactivate your microphone, tap the mute icon again.
To activate the speaker
1 During an active call, tap to activate the speaker.
*The speaker icon changes to and audio is played through the smartphone speaker.
2 Tap the button again to turn the speaker off.
To use the dialer
1 During an active call, tap to use the dialer.
*The dialer appears and you can use it as a selection menu, for example.
To transfer a call without consultation
1 During an active call, tap to transfer the call without consultation.
2 Tap Transfer directly.
There are two options available:
*Transfering a call to contacts from the contact list
Scroll through the list of your contacts or use the search field to find a contact to whom you want to transfer the call. Tap the contact and then tap .
*The call is transferred to the desired contact.
*Transferring a call by entering the number via the keypad
Tap and enter the desired number using the keypad. Confirm the entry by tapping .
*The call is transferred to the desired contact.
To start a new call
1 During an active call, tap on .
2 Tap Add Call to start another call, for example to ask a colleague a question.
3 Scroll through the list of your contacts or use the search field to find a contact you want to call additionally.
*The respective contact is called and the active call is put on hold. The caller on hold hears music on hold.
To switch between two calls (Toggle)
You can switch between two calls. If you are already on a call, that call will be put on hold. The other party is listening to music on hold.
1 During an active call, tap on the subscriber on hold (with gray background) to talk to him/her afterwards.
*The active call is now put on hold and the previously held call now becomes active.