Enreach Contact Qboard is a dashboard that gives you an overview of your queues. The summary shows you in real time the performance and utilisation of departments, the availability of agents or overall statistics.

Qboard is designed for both supervisors and agents and is accessible from anywhere through the browser.

This manual describes the user-based application of Qboard.

For queue administration, see the Enreach Contact documentation.

How to log in to a queue as an agent can be found in the documentation for your app.