help | 4 REACH Accessibilities | Contact mode
4.1 Contact mode
You can use the contact mode to set your availability for selected contacts. Contacts are combined into a group for which you can set your availability.
Contact groups can be color-coded and individually named. This facilitates faster identification of the group.
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If your administrator has configured REACH in the Operator portal and not only the default profile is set (e.g. after creating a new user), it is no longer possible to change the REACH settings via the Contact REACH app from version 2.5.
 
To create a contact group 
1 Tap on REACH.
2 Tap on By Contacts.
3 Enter a name for the contact group and select a colour.
4 Tap on Next.
5 Tap Add contacts to add contacts to the group.
6 Tap on Next.
7 Specify how to handle incoming and outgoing calls to the group and to which email address to deliver a voicemail.
8 Tap on Next.
*You have created a contact group. The contact groups can be found in the menu under REACH.
To edit or delete a contact group 
1 Select REACH in the menu.
*You will see your contact groups.
2 Tap on Edit.
3 Within the contact group that you want to edit, tap:
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You will get to the settings of the contact group.
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You can add more contacts or remove contacts from the group.
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You can delete the contact group.
4 Tap on Save.