1 Basics
SwyxON is the cloud-based further development of the SwyxWare telephony system and offers partners the opportunity to offer their customers unified communications services with a variety of functions via the Internet.
Configuration and maintenance of the SwyxON environment as well as the provision and regular updating of the telephony software are carried out by the provider. The configuration of the virtual telephone systems is carried out by the partner and/or the customer himself.
The billing of telephony services is carried out via a reporting system, which records the ordered Feature Profiles, fax channels, etc. The usage reports are generated automatically and sent to the provider once a month. The scope of use for Users is determined by the provider or partner with the help of so-called Feature Profiles.