help • 8 Creating and editing UC Tenants • Downloading SwyxWare trace files
8.30 Downloading SwyxWare trace files
You can download SwyxWare trace files for troubleshooting purposes.
To download SwyxWare trace files
1 Select in the menu UC Tenant.
*A list appears with all UC Tenants or the selected Partner’s UC Tenants.
2 In the row of the corresponding UC tenant, click on Select.
*The following submenu appears UC Tenant. You can edit the settings for the selected UC Tenant.
3 Select in the menu UC Tenant | Maintenance.
4 Click on Trace files.
5 Use the search field to filter the list of trace files.
6 Click on Show file list to display the entire list of trace files.
* 
You can use the standard file filters for the Windows search function.
 
7 In the line of the appropriate trace file, click on to download the file.
You can also download trace files via Remote Admin Connector, see section 8.9 Accessing SwyxWare Administration.