5.1.1 Call analysis
During a call, you can start Shomi to record and analyse the conversation and generate a summary afterwards.
 
Ensure that you inform the person you are talking to that the call is being recorded and ask for their consent. For more information on data protection, see 5.5 Data Protection & AI Model Usage, page 24. Please also comply with the policies of your company and the data privacy laws of your country.
 
To let Shomi analyse a call
You are in an active call.
1 Click on .
* Depending on the settings and country, both parties hear an announcement that recording has started.
2 When you want to stop the call recording, click on .
*Both parties hear a beep indicating that recording has stopped.
You receive a notification when the call summary is ready. Processing time depends on the length of the conversation.
For instructions on viewing and using summaries, see 5.2 Transcripts and Summaries.
 
The Shomi - Personal Assistant feature is currently under further development. Upcoming improvements may be deployed automatically. Please stay tuned for further enhancements.