3.2 Contacts
Click on to open your contact list. Here all your contacts with their current presence are displayed. You can view and set favourites. You can also start calls from the contact list, see 4 Enreach Contact App for Microsoft Teams options.
Search bar
In the search bar you can search for names and extension numbers.
Filtering
Click on to display multiple options when filtering contacts. If a filter is active, the icon changes to .
Option
Explanation
Favourites
You can display all contacts that you marked as favourite.
Available
Shows all contacts that are available.
Colleagues
Shows your colleagues.
Company
Shows all contacts that are within your company.
Personal
Shows your personal contacts.
Microsoft
Shows all your Microsoft contacts.
Presence
The status of your contacts is indicated by a coloured dot on the profile picture. The following presence statuses are available:
 
When you are in a Enreach Contact or Microsoft Teams call, your presence is synchronized between both Microsoft Teams and Enreach Contact.
 
Status
Symbol
Explanation
Automatic
Available
This status signals to your contacts that you are logged on to a desk phone or that an Enreach Contact SIM card is linked to your user and you can therefore be reached on a mobile phone. You are not logged in to the Enreach Contact Desktop or mobile app.
Online
This status indicates that you are logged in to Enreach Contact Desktop and Enreach Contact Mobile.
Offline
This status indicates that you are not logged in to any device or client.
Away
This status indicates that you are currently unavailable.
Busy
This status indicates that you are currently busy, for example on a call or in a meeting.
Offline
With this option, your status is signalled as logged out on all devices and on Enreach Contact Mobile and Desktop.