help | 7 Finding and displaying contacts | Options in the contact profile
7.2 Options in the contact profile
You have several options via the contact profile of your contacts. You can see the profile picture, the presence message and all available contact information (e.g. telephone numbers and e-mail addresses) of your contact, if stored. From here you can start calls directly, add contacts to your favourites as well as send an email or a direct message.
To access the recents list or contact information in the contact profile 
1 Tap .
2 Tap the contact whose contact profile you want to view.
*The stored contact information such as extension, telephone numbers and e-mail address are displayed.
3 Tap .
*The list of calls with this contact are displayed.
4 Tap to view the contact information again.
To send an email from the contact profile 
1 Tap .
2 Tap the contact whose contact profile you want to view.
*The stored contact information such as extension, telephone numbers and e-mail address are displayed.
3 Tap or the e-mail address in the contact profile.
*The "Mail" app on your iPhone opens for composing an email.
* 
You can only send an email to a contact if they have an email address stored in the contact profile.
 
To start a chat from the contact profile 
1 Tap .
2 Tap the contact whose contact profile you want to view.
*The stored contact information such as extension, telephone numbers and e-mail address are displayed.
3 Tap on .
*The chat with the contact opens and you can write a chat message.
To start a call from the contact profile 
1 Tap .
2 Tap the contact whose contact profile you want to view.
*The stored contact information such as extension, telephone numbers and e-mail address are displayed.
3 Tap on .
*If at least two telephone numbers are stored in the contact profile of the contact, a menu appears for selecting a telephone number.
4 Tap the telephone number you want to use to call the contact by default.
*The call is established.
*When you tap again, from now on the telephone number you selected the first time will be dialled.
* 
To dial one of the other stored telephone numbers of the contact, tap it in the contact's profile. The call to this phone number will be established immediately, see To start and end a call from the contact list.