help • 5 Configuring Enreach Contact
5 Configuring Enreach Contact
This chapter describes how to configure various functions of Enreach Contact.
In the section Settings you can find and adjust a variety of settings for different topics.
Calls
Setting
Explanation
My Caller ID
Here you can specify whether your phone number should be signaled by default for external calls. And if so, which of your phone numbers is displayed to your call partner.
Call forwarding
Here you specify when and where you want to forward incoming calls. Calls can be forwarded immediately or with a delay. See Call forwarding
Connection mode
Here you can decide how the calls are to be delivered and made: Via GSM or via the Enreach Contact app. The following options are available:
*App only
*GSM only
*App preferred
*GSM preferred
Further information on the different connection modes can be found at SIM card linking.
Queues
Here you can register at the queues.
Chat
Setting
Explanation
Chat Notifications
Here you specify whether you want to be notified about new chat messages in addition to missed call and voicemail notifications. You will be informed even if the app is running in the background. You can specify how the notifications are to be signaled within the iPhone settings under Settings | Notifications | Enreach Contact.
Information
Setting
Explanation
About
Here you will find information about the application.
Terms & Conditions
Here you will find the general terms and conditions.
Privacy Policy
Click here for the privacy policy.
Online Help
Click here to access the app's online help.
Share Logs
Here you have the possibility to share logs about the application.
Sign Out
You can sign out here, see also 5.1 Signing out from Enreach Contact.
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Enreach Contact is a VoIP solution. You must be connected to the Internet to start and receive calls.
 
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When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions regarding data protection, please contact your administrator.
 
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Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually.