3.4 Displaying or hiding queues
By default calls, settings and statistics of all queues your administrator has assigned you to are displayed. You can, however, also display and hide queues.
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Depending on your criteria, calls from queues which your administrator has assigned you to, are still forwarded to your internal number.
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How to display or hide queues
1 Click on the filter symbol
under
Queues.
The list of your queues appears.
2 Activate the checkbox in the line of the appropriate queues.
3 Click on the Queues tab to leave the selection view.
The calls in the selected queues are displayed.