2.2 Further configuration
Once the initial setup of VisualGroups has been completed, you can define further configurations in the web portal.
1 Enter the following address in your web browser:
IIS as a local service:
http://localhost/visualgroups/adminvg.aspx
IIS as a separated service:
http://<computer name/IP address>/visualgroups/adminvg.aspx
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Your licenses are being checked once a day and with every login to the web portal. If you do not have sufficient licenses for your queues, the queues that were created last will be deactivated first (last-in-first-out principle).
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2 Log in with your SwyxWare user account.
You are now logged into the web portal and can define settings there.
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You need a user account with SwyxWare administrator rights in order to be able to make all further configurations. An account with SwyxWare user rights has restricted access to the SwyxWare installation. This means, for example, that queues cannot be created or renamed with this account.
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Access Web Portal for VisualGroups via SwyxON
If you operate VisualGroups via SwyxON, you can access the web portal via the following options:
1 In VPN mode:
via http://<Server-IP>/visualgroups/adminvg.aspx
2. In Remote Connector mode:
via http://127.0.0.1:9980/visualgroups/adminvg.aspx
SwyxIt! runs in parallel and is logged on to the SwyxON Tenant via Remote Connector or
Admin Remote Connector is successful
Log in with your full UPN. For example, for the user “administrator” and the tenant or domain “company.com”, use the login “administrator@company.com”.
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To log in to the web portal, you need UC administrator rights or higher.
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