4.1.1.4 Colour coding of the users
The call status of the individual users is highlighted in the Userinfo wallboards, see 4.1.1.3 Example view: Userinfo. The meaning of the colour coding of the users is explained below.
|
Colour
|
Description
|
|---|---|
|
Red
|
Busy (in conversation or “do not disturb” activated)
|
|
Orange
|
Away
|
|
Green
|
Users available
|
If a user has defined his settings so that queue calls are not automatically distributed to him, his opacity in the wallboard is reduced to 40%.