3.4 Displaying or hiding queues
By default calls, settings and statistics of all queues your administrator has assigned you to are displayed. You can, however, also display and hide queues.
 
Depending on your criteria, calls from queues which your administrator has assigned you to, are still forwarded to your internal number.
 
How to display or hide queues
1 Click on the filter symbol under Queues.
*The list of your queues appears.
2 Activate the checkbox in the line of the appropriate queues.
3 Click on the Queues tab to leave the selection view.
*The calls in the selected queues are displayed.