help • 2 Configuring VisualGroups • Further configuration • Permissions of the administration profiles
2.2.21 Permissions of the administration profiles
For information about the administration profiles in SwyxWare see the SwyxWare documentation for administrators, chapter Profiles | Administration profiles.
The User Operator and Call Status Operator profiles give you supervisor access within the VisualGroups portal.
The profiles have the following permissions for VisualGroups:
*Group 1 System Administrator
*Group 2 Backoffice Administrator, User Administrator & User Operator
*Group 3 Call Status Operator
 
Permission
Group 1
Group 2
Group 3
Users
Displaying
Editing
Creating
 
Deleting
 
Queues
Displaying
Editing
Creating
 
 
Deleting
 
 
Reports
Displaying
Editing
Creating
Deleting
Wallboard
Displaying
Editing
Creating
 
Deleting
System
settings
LDAP
 
Data retention
 
SMTP
 
Call categories