help • 6 Facilities • Privacy groups • Configuring privacy groups
6.3.1 Configuring privacy groups
You can give permissions to users in the privacy group and add other users to it.
To configure a privacy group
1 If applicable, type in the customer you want to configure a privacy group for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Click on the Privacy Groups tab.
*The list with all privacy groups for this customer appears.
4 Click on the name of the privacy group you want to configure.
*The Privacy group page appears.
5 Click on to give rights over specific users.
*The Grant permissions page appears.
Label
Explanation
Extension
Enter the extension of the user the members of the privacy group should have permissions over and select it from the dropdown list.
Permissions
Call pickup
Activate this feature to give the members of this privacy group the permission to pick up calls from this extension..
Call parking (retrieve)
Activate the checkbox to enable the call parking option for this privacy group, see 5.4 Call parking
BLF Presence
If you activate this option, the members of the privacy group are able to see the BLF status of this user..
Notifications
You grant permission to the members of this privacy group to receive notifications of incoming calls to this extension in Enreach Contact Desktop.
Notification delay in seconds
If you activated the Notifications feature, specify if the notifications should be received immediately (zero seconds) or after a certain time.
Listen in
This feature will allow the members of this privacy group to listen in on this extension. See 5.5 Listening in.
6 Click on Save.
*Your changes are saved.