help • 7 Numbering plans and time configuration • Numbering plans • Activating numbering plans automatically by holidays
7.2.4 Activating numbering plans automatically by holidays
A numbering plan can be activated automatically via a holiday schedule in which a numbering plan can be activated for a specific time period based on calendar days and times.
To add a holiday period
1 If applicable, type in the customer you want to add a holiday period for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Click on the Numbering plan tab.
*The numbering plan overview appears.
4 Under Time Configuration click on .
5 Open the Actions dropdown menu and click on Add Period.
*The Create holiday period dialogue appears.
Label
Explanation
Description
Enter a name for the holiday period.
Start date
Select the start date of the holiday period.
Start time
Enter a time at which the holiday period should start.
End date
Select the end date of the holiday period.
End time
Enter a time at which the holiday period should end.
Numbering plan
Select the numbering plan that should be active during this period from the dropdown list.
6 Click on .
The holiday period is saved and appears in the Holidays list.