help • 3 Order process • AI extension • Ordering AI extensions
3.5.1 Ordering AI extensions
To configure the AI extension, you must first order it in Operator.
To create an AI extension
1 Open the Ordering dropdown menu and click on Extension under Enreach Contact.
*The Stocktaking page appears.
Label
Explanation
Customer
Select the customer for whom you want to order the AI extension by entering the name and selecting it from the dropdown list.
If you have already called up a customer, the respective customer will be selected automatically.
Start date
Select the start date from when your order should be effective.
Portfolio
Select the portfolio you want to order.
Product
Select the AI extension you want to order from the dropdown list.
Reference
You can optionally enter your own order reference.
2 Click on Next step.
*The Add-ons page appears.
3 If applicable, enable or disable the add-ons you want to add to the AI extension.
* 
Depending on the proposition in the respective country, different add-ons are available.
 
4 Click on Next step.
*The Extension page appears.
Label
Explanation
Extension number
Enter the extension you want to attach to the AI extension. The extension will also be usable in numbering plans and will appear in the Extension tab under Enreach Contact for the relevant customer.
Active extension numbers
This overview shows which extensions have already been created within the account.
Name
Enter a name for the AI extension.
5 Click on Next step.
*The Confirm page with an order overview appears.
6 If applicable, deactivate the checkbox End user billing to disable automatic invoicing rules.
* 
Please note that by activating this option, you will have to add the order to the customer’s invoice manually.
 
7 Click on Place order to complete the order.
*Your order is placed.
or
7 Click on Save and make another extension.
*Your order is placed and you return directly to the Stocktaking page to create another extension.