help • 7 Queue extension • Queue extension options • Announce queue position
7.5.8 Announce queue position
With this option, callers in the queue can be informed on their position in the queue. To enable the queue position announcements, select On and specify a time interval in seconds under Announcement interval. Every time this interval expires, all callers in the queue will hear an announcement stating his/her position in the queue. In which language these announcements are played is determined by the language setting of the queue, see 7.5.6 Language.