help • 4 Configuring the CRM integration • Configuring CRM • Configuring location information
4.4.1 Configuring location information
You can configure which area and country code should be used if this information is missing in the telephone numbers in your CRM database.
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It is possible that area or country codes are not always filled in, e.g. in CRM applications that contain many local contacts. The region or country code specified here is then automatically added.
 
To configure location information
1 Click on the CRM application you want to edit in the menu.
2 Click on Configure next to Location info.
*The configuration page appears.
3 Enter the area and country code that should be used if the information is missing in the CRM database.
4 Click on OK.
*Your changes are saved.