help • 4 Configuring the CRM integration • Configuring CRM • Configuring client call notification
4.4.2 Configuring client call notification
Under Client call notification you can add recognition fields and conversation fields.
To configure client call notification settings
1 Click on the CRM application you want to edit in the menu.
2 Click on Configure next to Client call notification.
*The configuration page appears.
3 Configure the information you want to be displayed when a caller is recognized by adding fields and editing them in the display shown.
4 Click on OK.
*Your changes are saved.