12.2 Connect desk phones to UC Tenants via the Internet
Certified SIP phones can be used outside the company network with UC Tenants (SwyxON). For example, desk phones can be used in a branch office that is not connected via the SwyxON VPN or by a user working at home.
The SwyxWare functionality of the desk phones is not affected.
This functionality is guaranteed by the free "Swyx RemoteConnector for Yealink" option.
The Swyx RemoteConnector for Yealink supports the Swyx-certified Yealink T31G phones, the T5 series and the CP9x5 conference phones.
If the technical requirements are met, older devices from the T4S and CP9x0 series can also be connected. The requirements are design-related and apply to all devices produced before January 1, 2019.
The Enreach Helpcenter article describes how to identify suitable phones:
service.swyx.net/hc/articles/12113156639644
If the technical requirements are met, older devices from the T4S and CP9x0 series can also be connected. The requirements are design-related and apply to all devices produced before January 1, 2019.
The Enreach Helpcenter article describes how to identify suitable phones:
service.swyx.net/hc/articles/12113156639644
Up to 20 devices are supported in RemoteConnector mode on one UC Tenant.
Requirements:
1 The SwyxON service provider must install the Solution AddOn "Swyx RemoteConnector for Yealink" for your UC Tenant, see help.enreach.com/swyxon/1.00/Partner/Swyx/en-US/#context/help/solution_addOn_$
Once the add-on has been successfully installed, the following input fields will appear on your UC Tenant under General Settings | System | Provisioning:
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Field name and input value
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Explanation
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|---|---|
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Swyx RemoteConnector for Yealink endpoint
e.g.: rcfg01.host.name:2201
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The public endpoint via which desk phones that are activated for RemoteConnector can reach SwyxWare.
In addition to the public endpoint, the desk phones must also be able to reach Swyx RPS (https://phone.swyx.com) and Yealink RPS (https://dm.yealink.com) via port 443.
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Swyx RemoteConnector for Yealink setup status
Available
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The RemoteConnector for Yealink is installed and active.
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2. Corresponding desk phone objects must be created in the system, see section 12.1.3 Creating Desk Phones.
3. Corresponding desktop phones must be enabled for connection via the Internet, see 12.2.1 Activate desk phones for RemoteConnector.