help • 2 Logging in and logging out
2 Logging in and logging out
You must authenticate yourself to gain access to Swyx Control Center.
You receive the homepage address and the login data via email or directly from your Administrator.
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When saving and processing personal data, observe the appropriate applicable legal data protection regulations.
If you have any questions especially regarding data protection in SwyxWare, please contact your administrator.
 
How to log in
1 Enter the Swyx Control Center address to your web browser.
*The login window appears.
2 Enter your SwyxWare login name and password.
Depending on the system and user configuration, the following login names can be used:
*E-mail address: "john.jones@mailserver.com
*User Principal Name (UPN): "john.jones@example.com"
*Display name: "Jones, John" The display name is only supported for compatibility reasons and must not be used.
or
If necessary, click Password Recovery, see 2.1 Reset password
3 Click on Log in.
*When you first log in, you are requested to set up two-factor authentication via an app on your smartphone.
For this purpose, the following steps are necessary:
1 Click on Next.
*The Configure Two-Factor authentication configuration wizard appears.
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If two-factor authentication is activated for a user, their password can only be changed by the administrator.
 
2 Load one of the apps displayed onto your smartphone with internet access.
3 Set up the app on your smartphone and start the QR code scan.
4 In Swyx Control Center, click on Next.
*A QR code appears in the Swyx Control Center for 30 seconds.
5 Point your smartphone camera at the screen to scan the QR code.
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If you do not scan the QR code within 30 seconds, you must restart the process. To do this, click on Finish and return to the login page.
 
*A 6-digit PIN appears in the app on your smartphone.
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For security reasons, the PIN is regenerated every 30 seconds. A PIN is only valid one-off and appropriately for 6 minutes.
 
6 Enter the PIN on the Swyx Control Center within 6 minutes.
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If you do not enter the PIN for setting up two-factor authentication within 6 minutes or enter it incorrectly, you must restart the process. To do this, click on Finish and return to the login page.
 
*You are logged in.
*The Swyx Control Center homepage appears.
*For all subsequent logins, you must enter the current PIN in the app on your smartphone at Swyx Control Center.
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If you cannot access the app, please contact your Administrator.
 
To log off from Swyx Control Center
1 Click on your display name in the title bar.
*The sub-menu My Profile appears.
2 Click on Logout.
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For security reasons, you are automatically logged out after 60 minutes’ inactivity.