Tools & Traces Traces of the SwyxWare Services Trace Profile - Scope of Traces
 
Trace Profile - Scope of Traces
A defined trace level is already generated as default. If a different setting is required in exceptional cases, Support will send you a file containing the necessary trace settings for your specific case. This file is read in. After the support case is resolved, please restore the default settings.
A few trace profiles for special cases are already supplied:
File
Utilization
ExtendedFax
for fax transmission problems, e.g. incomplete pages
when using an internal BRI for fax
for problems with AudioCodes Terminal Adapter
MinimalTracing
logging of serious errors only
StatusSignaling
for incorrect status signaling, or none
How to set the scope for trace files
1. Start the Swyx Trace Tool under "Start|Programs|SwyxWare|Swyx Trace Tool".
The Swyx Trace Tool homepage opens up.
2. Select "Trace Level" in the left bar.
*Standard
Restore the default settings.
*User-defined
In this case you read in a special configuration file, which has been sent by Support for example. Enter the path to this file, or choose one of the supplied profiles.
When you click on "Apply", your chosen settings are immediately adopted by the Swyx Trace Tool.