Main components of SwyxWare
Several components are required for setting up SwyxWare, with SwyxServer representing the actual central system components as mentioned. SwyxServer manages, controls and monitors all functions and services of the SwyxWare company telephony. Its configuration level in relation to the maximum number of subscribers and the optimal functions determines the capability of the overall system.
On the subscriber side, SwyxServer recognizes "Users", who can use a telephone client with suitable handsets and headsets, or various IP desk telephones.
The SwyxWare installation further consists of a range of services, which are installed as separate processes together with the SwyxServer or on a separate server system, if this is desirable or advisable on capacity grounds. Such services are e.g.
SwyxGate
for the interface of the IP network to the public telephone network
SwyxPhoneManager
for controlling the SwyxPhone system telephone family
SwyxConferenceManager
for supplying telephone conferencing services
SwyxLinkManager
for operating coupled SwyxServers over a WAN connection and for linking SIP/ENUM connections
For SwyxWare a backup server is also available with the option pack, SwyxStandbywhich automatically takes over the tasks of the primary master SwyxServer if this fails.
Also of great importance for a SwyxWare installation is the link to the existing mail system. SwyxServer saves all voicemail messages and all fax messages as email attachments on the firm's email server, often but not necessarily a Microsoft Exchange server.