Scripts 〉 Remote Inquiry 〉 Overview of the Remote Inquiry Menus
 
Overview of the Remote Inquiry Menus
If a user calls the Remote Inquiry, after the announcement of how many new voice mails he has received, he will hear the announcement of the main menu. Here you can listen to the old voice mails or undertake further configurations.
Main Menu
Button
Explanation
0
End Remote Inquiry (=Hook on)
1
Check the voice mails
4
Change the Call Forwarding Unconditional
7
Delete all voice mails
Deletions must be confirmed with the # key.
#
Help
The following options are available during the output of a Voicemail:
Button
Explanation
1
Back to the beginning of the Voicemail
3
Forward to the end of the Voicemail
4
10 seconds backward
5
stops or starts the output of the Voicemail
6
10 seconds forward
7
Switch to the previous Voicemail
8
Switch to the next Voicemail
9
to the main menu
*
switches to the next information of the Voicemail (date, time, number, Voicemail content)
#
Help
After each Voicemail has been played, you have the choice of the following options:
Button
Explanation
0
Create connection to caller (if the number is known)
1
Repeat the message played
3
Delete the played Voicemail. The deleting procedure must be confirmed with the * key.
9
to the main menu
Configuration Menu for Call Forwarding Unconditional
Button
Explanation
0
Activate the Call Forwarding Unconditional to the number from which you are currently calling
You will only be provided with this option if SwyxWare has recognized the number.
1
Activate the Call Forwarding Unconditional to a destination number.
The Call Forwarding Unconditional to the saved destination number will be activated. If no destination number is saved, you will be prompted to enter a number.
2
Activate the Call Forwarding Unconditional to Voicemail
The Call Forwarding to your Standard Voicemail will be activated.
3
Deactivate Call Forwarding Unconditional
Call Forwarding Unconditional is switched off. Please note that in this case other rules of the Call Routing Manager can be applied.
4
Save a new destination number for Call Forwarding Unconditional
Here you can enter a new destination number and end with '#'. Call Forwarding Unconditional to this number is then activated.
5
Display the current status of Call Forwarding
The current status of Call Forwarding Unconditional will be given.
6
Record a new announcement for the Standard Voicemail
The current announcement will be played. You can change this (1).
The recording can then
1: be saved
2: be listened to
3: be re-recorded.
9. Back to the Main menu
If the new announcement is not saved, the previous announcement will continue to be used.
9
End remote configuration
The remote configuration of Call Forwarding Unconditional is ended and you return to the main menu.
#
Help