help • App. D: Operate SwyxIt! in a Terminal Server Environment • TAPI for Windows Terminal Services
D.2 TAPI for Windows Terminal Services
On a Windows terminal server, the Swyx TSP (TAPI Service Provider) can provide any number of lines. When SwyxIt! is installed with an activated property “TSP", the properties dialog for TSP will automatically appear on a server. You can also open this dialog later within the telephony configuration of the server (Start | Settings | Control Panel | Telephone and Modem Options).
On a server you can configure the Swyx TSP and also define the number of lines you want. If you change this value later, you will have to restart the Windows telephony service.
To configure the Swyx TSP on a terminal server
A TSP line must be configured for every user of a terminal server:
1 Configure the number of lines the SwyxIt! user should have access to on the terminal server under the telephony configuration located under Start | Settings | Control Panel | Telephone and Modem Options.
2 Assign each TSP line to a Windows user account ( To assign lines to users).
In a terminal window, only those lines which have been assigned to the user are visable. Only users with local administrator rights for the terminal server will see all TSP lines.
3 Select the corresponding TSP line in the TAPI application, which is run in the terminal client window of the same user.
If you have specifically assigned TSP lines to individual Windows user accounts, only this one line will be visible here.
4 Select the same TSP line in SwyxIt!, which is run in the terminal client window of the same user (under "SwyxIt! local configuration..." on the “Terminal Server” tab).
If you have specifically assigned TSP lines to individual Windows user accounts, only this one line will be visible here, too.
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It is important that a specific TSP line is used by only one user. This ensures that the assignment of TSP lines to terminal sessions can take place.
 
To activate the network provider
1 Click on Start | Run....
The Run window will appear.
2 Enter TapiMgmt.msc and confirm the entry with the enter key.
3 In the console view, click on the plus sign (+) next to Telephony to extend the tree.
4 Highlight the server you would like to configure.
5 In the context menu, open the properties of the telephony provider.
6 Highlight the checkbox Activate Telephony Provider to start the service.
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If the checkbox is inactive, you must first start the telephony service. To do this, open the service configuration found under Start | Settings | Control Panel | Administrative Tools | Services and start the telephony service via the context menu.
 
7 After activating the telephony server, you assign administrator rights to the service.
Configure a User
A TSP line must be configured for every user of a terminal server.
To assign lines to users
1 From the console view, select the telephony configuration of the provider to be configured.
2 In the window on the right, highlight the line to be configured.
3 In the context menu, select “Edit user” and add a user.
The changes will go into effect after the next start of the telephony service.