10.15.3 Playing and Exporting Recorded Conversations
You can play your recordings directly with SwyxIt! Classic. There is also the option of exporting the recordings into a specific directory with the help of the Export Wizard for recorded conversations.
To play a recorded conversation
1 In the menu bar, click on ”Lists” and select the option ”Recorded Conversations”.
A list of the recorded conversations will be displayed.
2 Highlight the conversation you want.
3 Click on the "Play" symbol to listen to the selected file. Click on "Stop" to discontinue the output.
You will now hear the conversation via your PC’s speakers or in the handset.
To export recorded conversations
1 In the menu bar, click on ”Lists” and select the option ”Recorded Conversations”.
A list of the recorded conversations will be displayed.
2 Click on the “Export" button.
The Export Recorded Conversations wizard will appear.
3 Click on ”Next ”. A list of the recorded conversations will appear. This contains all recorded conversations. As default, all recordings are highlighted for export.
4 In the first column, deactivate as necessary any recordings that you don't want to export.
5 Click on ”Next ”.
6 Select the directory into which the recording should be exported.
You can also say here whether an existing file should be overwritten, or whether this recording should not be exported.
7 The recordings will be saved as WAV files. In the process, the name of an exported file will be created as follows:
<Direction of the call>#
A differentiation is made between outgoing calls (OUT) and incoming calls (IN).
<Number of the user>#
This is the called extension (IN), or the extension from which the call was started (OUT).
<Name of the conversation partner>#
The name can only be given if the number has been assigned a name.
<Number of the conversation partner>#
Will be displayed if one exists. Please note that the public line access will also be saved.
<Direction of the call>#