help • 9 Voice Box and Remote Inquiry • The Recording Wizard
9.2 The Recording Wizard
You can use the recording wizard to record your name announcement and welcome message for the Voice Box. The recording wizard is started automatically after the initial logon to SwyxServer, and you can record the name announcement and welcome message for the Voice Box. These announcements can also be recorded later.
Welcome Message for the Voice Box
The welcome message for the Voice Box is played when a caller is forwarded to Voice Box. You can only record the welcome message when first starting with the help of the recording wizard. If you want to change the Welcome Announcement, this is only possible via the Voice Box configuration, see 9.3 Configuring the Standard Voice Box.
Name Announcement for the Voice Box
In order to announce both your name and your number to other internal subscribers, we recommend recording a file with the name “name.wav”. This is saved in the database on SwyxServer. If you want to change the name announcement later, call the recording wizard again.
To record your name and welcome message for the Voice Box on
1 Go to the menu bar and select "Settings|Recording Wizard...".
*The Recording Wizard opens.
2 Click on ”Next>”.
3 Own name
Record your name.
*To record a new announcement, click on :
The “Start Recording” window will appear.
Click on “Start” to begin recording your name.
*Stop recording by clicking on .
*To delete the selected file, click on .
*To listen to the selected file, click on .
4 Click on ”Next>”.
5 Voice Box Announcement
Record your welcome announcement. This function only is available in the recording wizard. If you want to change the Welcome Announcement, this is only possible via the Voice Box configuration.
You can also record this announcement later. In this case, skip this recording with "Next".
6 Click on "Finish".
There is now a file with the name “name.wav” on SwyxServer. This makes it possible for SwyxWare to assign a corresponding announcement to an internal number, and to play this announcement for a caller during Remote Inquiry.