help • 8 SwyxIt! Functions in Detail • Call journal • Missed call
8.7.2 Missed call
Missed calls are incoming calls that were not picked up directly by you. This also includes calls that were forwarded (e.g. to your Voice Box or another subscriber) or were picked up by another subscriber as a result of call signalling. These calls are noted in the call journal on the tabs Missed and All.
If you have not picked up a call, this is indicated by:
*an icon in the taskbar and in the Windows notification area
*Displayed on the user interface - next to the Call journal function key and the menu bar, the number of missed calls is shown
1 Click on the Call journal function key and select the Missed tab to display the list of missed calls. New missed calls are highlighted in bold.
After switching from the Missed list, the new missed calls are no longer highlighted and the display on the user interface is reset. The calls remain listed in the Caller List. Callback requests are retained in the list until they have been answered or marked as obsolete.