help • 8 SwyxIt! Functions in Detail • Call notification and Pickup
8.10 Call notification and Pickup
In the case of a signalled call, you will be shown that another user or a group has received a call. Signalling is set up by the administrator. You can pick up a signalled call.
A call is signalled as follows:
*A call symbol with a Call notification popup will appear in the Windows task bar, containing the number and the name of the caller. (You can also deactivate the call notification in the task bar in the user settings). See also 8.10.1 Configuration of Call notification.
*If you have set a Speed Dial with the called subscriber, the symbol will blink.
*If the call is not picked up by the subscriber originally called, you will hear a beep after 10 seconds.
 
To pick up a signalled call
To pick up the call,
1 Click on the SwyxIt! user interface on Pick up Call.
Or
1 double-click on the call symbol in the tray (task bar).
Or
1 lift the handset.
2 Click on the Pick Up button or on the Speed Dial.
*The speakers and the microphone are cleared or the SwyxIt! Handset or the SwyxIt! Headset is activated so that you can speak with the caller.
To pick up a phone call if you are currently involved in a different phone call
1 Click on Pick up Call or on the blinking Speed Dial on the SwyxIt! user interface.
Or
1 Select a second line (Call Swap) and then click on the Pick Up button.
Or
1 Double-click on the call symbol in the tray (task bar).
*The previously active connection is put on hold, the subscriber hears music on hold, and the incoming call is picked up.