5.1 Summary of the SwyxServer Installation
To successfully install Swyx in your company, you must perform the following steps. You will find references to the detailed step-by-step instructions for every step.
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Preparation
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1
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Hardware
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Make certain that the necessary hardware conditions have been fulfilled
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2
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Software
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Check whether you have the necessary software, e.g. Windows Server, Firewall or virus scanners.
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3
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Network
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Check your network in order to guarantee interference-free transmission.
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4
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Installation of the ISDN Cards
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For access to the public ISDN (SwyxGate), install the necessary ISDN cards. See 15.2 Installation of the ISDN Cards.
You will find the necessary test programs in App. E: Tools & Traces.
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5
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Voice Box
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For the Voice Box functionality, you need an optional SMTP-capable mail server. SwyxServer Sends the voice messages via this to the users.
When installing Swyx, you'll need the name of the mail server, such as mail.company.com.
See Mail server.
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After the installation of SwyxServer (step 7) the configuration wizard starts automatically.
Go through all the steps of the Configuration Wizard.
Go through all the steps of the Configuration Wizard.
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Software Installation
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6
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Database
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Install the database for user administration, along with the necessary software .Net Framework. See 5.3.4 Install Microsoft SQL Database.
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7
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Installation of SwyxServer
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License Swyx.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For information on Online Licensing, see 2 Online Licensing.
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8
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Installing Swyx Administration
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Install Swyx Administration to configure SwyxServer.
You can also install Swyx Administration on another computer; see 5.7.1 Installing a Swyx component on another computer.
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9
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Installation of Swyx Control Center
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Then install Swyx Control Center to configure SwyxServer.
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10
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Installation of Swyx Visual Groups
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Then install Swyx Visual Groups.
The current documentation for SwyxVisualGroups can be found at:
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Configuration
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11
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Licensing
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License Swyx.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For online licensing, make sure that a Swyx instance has been created in the Operator.
For information on Online Licensing, see 2 Online Licensing.
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12
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Number plan
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Before installation, plan the Swyx topology and design a numbering plan (e.g., for the corporate headquarters and branch offices).
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13
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Configuration of SwyxServer
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For details of how to change SwyxServer settings after installation, please refer to 7 Configuration of SwyxServer.
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14
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Create users and groups
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For details of how to set up new users and groups after installation, please refer to 7.5 Configuring SwyxServer settings.
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15
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Scripts
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When carrying out the first configuration, adapt the scripts to the conditions in the company.
See 22 Scripts.
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16
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Setting up connections
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Creating External Connections
ISDN
Set up the access to the public telephone network (PSTN).
See 15 ISDN connections.
SIP Trunk
You need to have the access data for the relevant SIP provider. See 16 SIP Links.
Further connection options:
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Installation of Clients
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17
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Install a Desktop Client and SwyxPhone
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Install the telephony client or telephones of the SwyxPhone family on the workstation computers.
See 20 Connection of SwyxPhone and SwyxIt! Classic and the SwyxIt! Classic documentation.
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Under no circumstances should you change the name of the server computer after installing Swyx.
Extensions
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Subsystem configuration
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You can now
integrate a sub-telecommunication system.
Operate Swyx as a secondary PBX.
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SwyxDECT 500
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Integrate a DECT system SwyxDECT 500.
See SwyxDECT 500.
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SwyxDECT 800
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Integrate a DECT system SwyxDECT 800. See SwyxDECT 800.
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General information
Update the operating system and save the database at regular intervals.
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Backup copy
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We recommend making backup copies on a regular basis.
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Updating
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You can find information about updating Swyx by clicking the link on the Swyx Administration home page or on the website:
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Updates from Microsoft
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Install on a regular basis the security updates recommended by Microsoft:
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Knowledge base
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For more information on specific installation scenarios, as well as tips & and tricks for getting the most out of your Swyx, please visit the support database (Help Center).
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