12.2.6 Displaying and creating Outlook Contacts during a call
You can configure Outlook in such a way that an Outlook Contact is automatically displayed and/or created for telephone calls (12.2.5 Using Outlook Contacts for Incoming Calls).
If you have disabled this function in general or enabled it for certain calls only, you can display and/or create an Outlook Contact for the respective caller during a call (or even during the ringing tone). If no contact is present, a new Contact is created, but not yet saved directly. You can then process the new Contact as necessary in Outlook and save it.
To open an Outlook Contact during a call