help • 2 Enreach Contact Desktop • Features
2.1 Features
Enreach Contact Desktop offers the following functions, among others:
*Chat, see 2.4.5 Chat
*Queue management, see 3.6 Queues & Tools
*AI assistant Shomi, see 5 Shomi - Your Personal Assistant
*Enreach Meetings integration, see 6 Enreach Meetings
*Outlook and Google integration, see 3.8.5 Integration settings