If you have a Jabra headset, it is recommended to select Jabra under Headset Control. This provides the best experience for Jabra headsets (see List of supported Jabra headsets).

 

If you regularly make calls with Microsoft Teams in addition to Enreach Contact Desktop, it is recommended that you use a Jabra headset and set Headset control to Jabra. With Jabra, Enreach Contact Desktop and Microsoft Teams can work side by side without interrupting or dropping calls.