help • 3 Configure Enreach Contact Desktop • Presence overwrite
3.3 Presence overwrite
You can change your presence status manually via Enreach Contact Desktop. Your status is visible to all your colleagues.
To set your presence status
1 In the line Presence override, select one of the following options:
Icon
Explanation
Click on the yellow circle to set your status to Away (Yellow).
Click on the grey circle to set your status to Show as offline (grey). Select this function to hide their presence.
Click on the red circle to set your status to Busy (red).
Click the cross icon to stop overwriting the presence status manually via Client. Your presence is automatically updated again and falls back to the status Available (green) when you are available in Enreach Contact Desktop. Your status is changed to Busy (red) when you have a voice call or a meeting via Enreach Meetings.