help • 3 Configure Enreach Contact Desktop • Settings • Integration settings • Microsoft integration
3.8.5.2 Microsoft integration
Microsoft Integration allows you to integrate your Microsoft 365 contacts within Enreach Contact Desktop. Incoming calls from one of your Outlook contacts are displayed with the Microsoft integration in Enreach Contact Desktop. You can also find your Outlook contacts in the phonebook in Enreach Contact Desktop.
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This functionality is only available with the add-on Enreach Engage or Contact Connect.
 
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If you have already logged in once with your Microsoft 365 account, see Login with Microsoft 365 Credentials, you no longer need to re-authenticate when enabling the Microsoft integration.
 
To enable Microsoft Integration
To activate the integration with Microsoft, you must log in to the Microsoft portal once.
1 Click on Settings in the menu.
2 Select Integration settings.
3 Activate the option Integration with Microsoft.
*The following dialog appears:
4 Enter your Microsoft e-mail address.
5 Click on Next.
6 Enter your password.
7 Click on Log in.
8 It is recommended to enable the Do not show again option so that you don't have to log in every time you use the integration with Microsoft.
9 Click on Yes.
*The interface is set up. Your Microsoft contacts are displayed in Enreach Contact Desktop.