After logging in, you can see an overview of the bots in the environment you have been invited to. If you don't have a bot yet, you can create your first bot.
A pop-up window opens where you can select a template for the bot.
2 Click Social messaging inbox.
A pop-up window with input fields opens.
3 Enter a name for the bot under Name.
4 Select under Languages the languages that will be supported by the bot. For some languages, such as Dutch, you can choose between formal and informal address.
5 Click Create bot.
The bot is created.
To add a bot
1 Click on .
A pop-up window with defined templates opens.
2 Select a template for the bot.
3 Enter a name for the bot.
4 Select the language(s).
5 Click Create bot.
The bot is created.
To display the bots of an environment
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
2 Click Members in the menu bar.
The environment page appears and all created bots are displayed.
or
1 Click on the name of the currently used bot in the title bar.
2 In the pop-up window, click Manage environment.
The environment page appears and all created bots are displayed.
To select a bot
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
The environment opens and the created bots are displayed.
2 Click on the bot you want to use.
The dashboard opens and you can use the bot or edit the settings.
To mark a bot as a favorite
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
The environment opens and the created bots are displayed.
2 Hover over the desired bot and click on .
The bot is marked as a favorite and pinned above the other bots.