4.5 Managing bots
Under Extras Options you can manage your bots.
To deactivate a bot
1 Click on the desired bot.

The dashboard opens.
2 Click Settings in the menu bar.
3 Click on Extra Options.
4 Click Deactivate {name of the bot}.

A pop-up window in which you have to confirm the operation opens.
5 Click Deactivate.

The bot is (temporarily) deactivated and you can no longer receive messages from your customers.
To reactivate a bot
1 Click on the desired bot.

The dashboard opens.
2 Click Settings in the menu bar.
3 Click on Extra Options.
4 Click Reactivate {name of the bot}.

A pop-up window in which you have to confirm the operation opens.
5 Click Activate.

The bot is reactivated and you can again receive messages from your customers.
To move a bot to another environment
1 Click on the desired bot.

The dashboard opens.
2 Click Settings in the menu bar.
3 Click on Extra Options.
4 Click Move bot.

A pop-up window opens.
5 From the drop-down list under Move to environment, select the environment you want to move the bot to.
6 Click Move.

The bot is moved.
To clone a bot
You can clone a bot as a backup or template for new bots.
1 Click on the desired bot.

The dashboard opens.
2 Click Settings in the menu bar.
3 Click on Extra Options.
4 Click Clone bot.

An pop-up window with input fields opens.
5 Enter a name for the cloned bot under Bot name.
6 From drop-down list under Clone into environment, select the environment in which you want to clone the bot.
7 Click Clone.

The bot is cloned.
To delete a Bot
1 Click on the desired bot.

The dashboard opens.
2 Click Settings in the menu bar.
3 Click on Extra Options.
4 Click Delete bot.

A pop-up window in which you have to confirm the operation opens.
5 Click Delete bot.

The bot is deleted.
| The deletion of a bot includes all associated data (messages, contacts, etc.) and cannot be reverted. |