Adding a Microsoft Teams channel
To use your bot in Microsoft Teams, you have to add a channel in DialoX - Social Messaging and connect the bot to a team in Microsoft Team.
To add a Microsoft Teams channelĀ
1 Click Channels.
2 Click Microsoft Teams.
3 Click on

.

A pop-up window for the configuration of the Microsoft Teams Inbox opens.
4 Click download the zip file to download the installation file.
| Do not unzip the zip file! The installation of the Enreach Virtual Agent (EVA) in Microsoft Teams would fail. |
5 Click
to copy the text from the field to the clipboard.
6 Connect your bot to a Microsoft Teams channel.
To connect your bot to a Microsoft Teams channelĀ
1 Open the Microsoft Teams app.
2 Click Teams in the menu on the left.
3 Click Join or create team in the menu bar.
4 Select an existing team.
or
4 Create a team and give your new team a name.
5 Add the people who need access to reply to incoming messages.
6 Click the Apps icon at the bottom of the menu bar to install the downloaded ZIP file in your Microsoft Teams account.
7 Click the Add to a Team button and select the team you want to use for your bot.

Enter
@EVA in the selected channel.

Now paste the text that you copied to the clipboard.

Press
Enter.

The Microsoft Teams channel is connected to your bot.